What our Customers say...

Testimonials

I found SERVPRO of St. Cloud to be very down to earth, professional and prompt. I'd recommend their quality service to anyone!

I recently moved out of an apartment and needed to have my carpets cleaned. SERVPRO was very accommodating to my schedule and quick to respond. They gave me a 4 hour time window and came within the first hour! The communication was great and they called me when they were on their way and when the job was completed. The two gentlemen that came to clean were very kind and professional. Our apartment doesn’t have an elevator, but that was no problem. They came well prepared. When I moved into my apartment, we had a flood and obtained a musty smell in one of the bedrooms. After SERVPRO completed their high quality job, the musty smell was gone! They left our apartment smelling fresh and clean. I would highly recommend their services. Not only do they do carpet shampooing, but other clean up service if you e been through a flood or fire. Thank you SERVPRO!

I am very satisfied with the work that SERVPRO did in replacing my shingles. The inspection and proposal phase was done with a high level of courtesy and explained in a very understandable way. The execution of the work was done exactly how the work was explained. The Crew Leader was always very professional, responsive and available as needed. The Crew Leader and the crew were very productive and efficient with high regard to my property. I want to especially want to recognize the crew for both their safety (fall protection and personnel care) and high regard for daily sanitation. There was no trace of refuse, left over materials or tools at the completion of the work. Just an excellently done job. I will for sure be recommending SERVPRO of St Cloud in the future.

Grant and the guys were absolutely AMAZAZING!! They took the time to explain stuff and were very on top of everything! 10+++++++ stars for these guys!! They were super fast and efficient! They would definitely be the ONLY crew I'd ever call again!! SERVPRO of St Cloud knocked it out of the park for me and my family!! Thanks a million. These guys truly saved my kitchen!!

We would highly recommend John, Kris, Courtney, and their crew from SERVPRO of St Cloud. We contacted them after we had water in our basement. They arrived and John explained very thoroughly what they would be doing to help us. The crew was efficient, polite, friendly and so helpful. They worked quickly to remove Sheetrock, carpet, padding, furniture etc to help get the areas ready for their equipment. They came back daily to check on progress and kept us informed. I appreciated their compassion, professionalism and attention to detail. Thank you to John, Kris and crew!!

All of the above. They are a great company to work with and they keep in touch with you. When you are going through a mess you need a company that makes you their prime concern. I called with a need for someone to come and help, they were here pronto and that is a company one likes to have their back.

SERVPRO of St. Cloud earned our 5 stars this past month when we had dreaded water damage at our brand new home. They were at our door within about an hour of the call. They made our unfortunate situation their immediate priority.

John and the team are very courteous and responsive. They took added precautions during this time of uncertainty and made sure we were fully comfortable with everything that was being done inside our home.

The team took all of the necessary measures to ensure that we would not have any mold issues moving forward.

Kris in the office was very responsive, friendly and considerate to our specific needs.

SERVPRO of St. Cloud is the best in the business and we recommend them to anyone who has restoration needs. We gladly give the entire team a raving 5 star review!!

On time, very efficient, They were great, listen to our concerns and met all our expectations.

They were fast and took care of the problem. They took the time to explain what they were doing and did a thorough job to get everything dried out as quickly as possible. Highly recommend.

Highly recommend SERVPRO of St. Cloud, excellent job and very personable. Explained throughly what was going to be done and why. Will use again if need.

I am happy with a quality work for both clean-up and renovation. It looks better than before we experienced the water damage. The work was done to our satisfaction.

Very professional organization! Excellent communication! This was the second time we used SERVPRO of St. Cloud! We went back to them because of the excellent service we received the first time!

My husband and I were impressed with quick response to our need they were thorough accomplishing the work quickly all with a thoughtful and great attitude. Thanks SERVPRO!

The team that came out to my house to do water mitigation was extremely knowledgeable. They knew all about how to dry our house out and were able to answer all of my questions regarding the process of restoring my house. They were very quick to get out here in the first place and get my house drying. I would definitely recommend SERVPRO!

Excellent and timely customer service. I would use them again in a heartbeat even though I sure don’t want to have any other “issues” at my house! Lol ??

SERVPRO was always on time and explained everything that they were doing. If I had questions they were very prompt in answering them.

I highly recommend SERVPRO of St. Cloud. They were very professional in dress and manor. They took extra steps in making sure that my property was not damaged while they were working. They sealed off the area that they were working in, put stuff down to protect my floors and cleaned up after themselves. I will definitely call them if I need work done again!

Five Stars! 5/5!

I had a great experience with your staff at SERVPRO. They have been working quickly to renovate the rooms in our house. I would highly recommend them.

The team from SERVPRO of St Cloud was at our house within two hours of my call after our sump pump failed and flooded our basement. They were professional, efficient and friendly. From the initial clean up and return visits to the processing of our claim with the insurance company, they made everything as easy as possible. I would highly recommend their services!

Outstanding service! The best choice for the job.

Outstanding service! The team was extremely professional, efficient and friendly. We will recommend them to everyone!

I contacted SERVPRO to help us get rid of cigarette odors from a garage where an individual had been chain-smoking for about 2 years. We tried everything to get rid of the odor. They came out within two days of contacting them and were successful and getting rid of the odor. We are still amazed. Great service from them top to bottom!

We reported the damage to our insurance and they sent out SERVPRO. They arrived first thing the next morning and started drying out the attic. They took out all the wet insulation and trapped the roof and attic and came by every day until it was dry and then sprayed mold retardent. The crew was fast, friendly, and knowledgeable. Totally cleaned up after themselves. We decided to use them for the repairs to the roof and damage inside. Once the insurance paid off, they fixed our roof with a very fast, efficient crew. Then within a week another crew came in and fixed the hole in the ceiling and painted. Our roof looks like nothing ever happened. The inside looks fantastic. There crews are so polite efficient and make sure there is no mess. A very big thanks!

Because this was an estate clean up there have been expounding issues, you have been great to work with through everything. I feel my family and I have been treated with respect and kindness. The crew was efficient and great to work with during the clean up process. Kris has been very helpful explaining things and guiding me through this process.

Your crew did a great job with our water damage clean-up. All drying up! Thank you for your service.

I really had a great experience with the Saint Cloud crew of SERVPRO. They were very thorough. Very helpful in answering all my questions. Very personable. They did an excellent job and I wouldn’t hesitate to recommend them to anyone who needs remediation.

Good morning, I would have to say that the time of my phone call for help & how their crew expedited their time to come to my office to clean up all the water on my office floor - I would give you all 5 stars!! Beyond an excellent  job all the way around including the gal that just came this morning in reference to the gas/water tags. I would highly recommend SERVPRO of St. Cloud!! Thank you for your awesome service! 

SERVPRO made my house look better than it did when I bought it even. Very impressed and they got it done fast too! Will use them again in the future if needed!

Our area got hit with several big storms over a short period of time. We had water come into our stairwell leading from the garage to the basement. The sheetrock got wet and started to mold. After I called, there was no waiting. John and his crew were at the house immediately and removed all the sheetrock in that area. After that, they set up their equipment to dry out the area and insured that the interior of the walls did not contain any mold, especially the walls leading into the house. After getting the area dried out, they put on the new sheetrock and prepped the area for paint. After everything was painted, they reinstalled the stairwell railing and new trim. John made sure to provide us with daily updates as to their progress. Each day they made sure to clean up after themselves and did an awesome job from start to finish with great communication. We highly recommend John and Kris with SERVPRO St. Cloud if you find yourselves in need of their services.

Extremely efficient, quick and orderly crew. Very impressed with how quickly they came out and the timely, organized way in which they cleaned up my home.

We were so very thankful for their quick action and help through a very stressful situation. The other local company never returned our call and this crew sprang into action. All the guys were so nice, respectful and quite funny to help you get through it all! Thank you so very much!

From the time the guys got to our house to the last time they came to check on the humidity levels they have been nothing but professional. I've made comment to the owner that for the ages of all the guys I couldn't believe their work ethic and professionalism. SERVPRO has gone above and beyond to keep us in the loop on what they were doing. We will, and have already recommended them to others.

Had my sump pump fail and the downstairs portion of my house flooded. SERVPRO came out quickly on a weekend and got everything cleaned up and got everything drying out in short order. Staff is friendly and professional and I would definitely recommend you give them a call if you have a need for water damage clean up and restoration!

My husband and I were impressed with quick response to our need they were thorough accomplishing the work quickly all with a thoughtful and great attitude. Thanks SERVPRO

Our water heater leaked. Initially we thought that the damage was limited, but we soon realized that it was much more extensive than we thought. Our insurance agent suggested that we call SERVPRO to assess the damage. Such a quick response! The guys were at our house, assessing damage to walls, floors, and carpets within 2 hours of placing the call. They were quickly able to determine that while extensive, the damage would be easily resolved by removing the old carpet. My thanks to the team for their prompt and professional service!

I am so impressed with SERVPRO!! We were not getting the best treatment from our insurance agent and SERVPRO just swooped and starting handling everything. Kris and Jon took the time to answer many questions, and were always available when I needed to know something. As a certified company with our insurance they were able to work with them directly, which felt amazing. They could work together and than update us. Would recommend them to ANY and EVERYONE!!

Very reliable and great service!

SERVPRO of St. Cloud is a great company, that has staff that works hard to get the job. I recommend using their business for all restoration needs.

John and Kris were tremendous to work with. We were in the process of selling my mother's home after she moved into an assisted living center. There was water intrusion into the basement from an egress window following melting from the massive about of snowfall this past winter. I am 2 hours away from my mom's home so had to manage resolution of this issue remotely and in a timely manner. John and his team handled everything at the home, sending pictures of the work that was being done as well as update on the progress. Kris handled the paperwork part of the process. Both John and Kris were proactive, followed up quickly, and provided the right level of detail. They were a recommendation from my mom's insurance agent and the recommendation was well deserved. Based on my experience, I highly recommend this team. They made an unexpected headache easy to deal with and resolve. Mark

We had a nasty mess in our basement which was in need of immediate mitigation. The response time of SERVPRO to tackle the mess was exceptional. Plus they came equipped with the necessary means to clean, disinfect and deodorize.

SERVPRO's team was very professional and also very considerate of our needs. The job was done very timely. We appreciated being informed of the damages and how to proceed.

Once again, John and his crew from St.Cloud were at my house asap and cleaned up the water mess. They are professional and efficient and awesome. Use them to clean up your messes.

Very professional and prompt service, the staff answered all my questions and offered their advice.

The work was very professional, workers did a great job. Thank you.

This company did an excellent job cleaning my smoke damage. I would highly recommend them. Thank you John and your crew for a job well done.

SERVPRO was great to work with! They had fantastic communication, very friendly staff and the quality of work was excellent! I would call them again in the future.

SERVPRO was very fast and efficient. They were flexible and easy to work with. My ceiling looks terrific. Thanks!

SERVPRO was very fast and efficient. They were flexible and easy to work with. My ceiling looks terrific. Thanks!

A family member passed away and SERVPRO did everything needed to clean out hazardous materials from the apartment. They did it quickly and efficiently. Always communicated well. Returned calls right away. Arrived at the apartment when they said they would. They came a second time to remove everything else. And even after we told them they could toss it all in a dumpster, they found old school pictures of this family member, Bibles, and a coin jar - and left it behind for us to find - things they knew we would cherish. Totally appreciated everything they did for us during this difficult time. 

John and Kris from SERVPRO St. Cloud are a great team! Our house had hail damage on the siding, roof, and screens....they got our home repaired within the pre-determined amount of time and did a great job! Kris was great keeping us updated and answered the million questions I had for her! John did an outstanding job matching our roof and siding color and the job completed was professional! Thank you so much!!!!!

I was very impressed with the SERVPRO of St. Cloud crew who came to my house.  They were courteous, professional and efficient, and they worked their tails off!

We had a disaster after our dishwasher leaked.  SERVPRO of St. Cloud did the cleanup and repairs.  The were very professional to deal with!  Great job of communicating with us!  Thank you!

They were great to work with.  Made the process less scary!  Thanks!

We had a toilet leak and called SERVPRO of St. Cloud.  They came to our home right away and cleaned up the mess.  I appreciated their prompt and clean work.  Thank you!

We had SERVPRO of St. Cloud come out to repair damages to the ceiling after a fire.  They were able to rebuild after damages. It was great to have one company work with the project from start to finish.  Thanks SERVPRO of St. Cloud for a job well done!

We had a fire that damaged our home from a kitchen fire.  There was soot everywhere and the entire house smelled.  SERVPRO of St. Cloud came out immediately and started working on cleaning our house.  I was surprised that you couldn't smell the fire when they were done.  Thanks SERVPRO of St. Cloud!

We had a dishwasher leak and SERVPRO of St. Cloud came out right away.  I was impressed with their response time and professionalism.  They kept our kitchen neat and informed us of the insurance process.  Would highly recommend them!

We had a sewer loss at our facility.  SERVPRO of St. Cloud responded immediately and worked well with our insurance company.  We are happy with their service!

The SERVPRO team came in and handled my moisture mitigation in a reasonable timeframe.  They communicated very clearly and helped me understand what to expect. 

The guys were very professional and polite.  They put down runners to protect our carpet and cleaned up and vacuumed when they were done.  I would definitely recommend them to everyone!

With the recent freezing temperatures, we had a frozen pipe that caused a mess in our basement.  SERVPRO of St. Cloud was there soon after we found our damages.  The crew was polite, speedy and efficient.  Their knowledge in the construction area was evident.  Good service!

We had a toilet leak at our home. John and his crew came to our house immediately and fixed our problem.  They were kind and informed us of what was going to happen.  We would recommend them to our friends.

Our company had SERVPRO of St. Cloud handle a water loss.  They were helpful and fast that we used them a second time when we had another water issue. 

Fantastic employees- Professional, courteous, prompt, friendly, and trustworthy!

We had a dishwasher leak and called SERVPRO of St. Cloud.  They were wonderful to work with!  Would recommend them!

Recently, due to a storm, we had roof and water damage.  We were very fortunate to have John with SERVPRO of St. Cloud come to our home.  Right from the start, he made us feel at ease.  He was very honest and straight forward as to what needed to be done and would they would fix it.  They did this above and beyond our expectations.  If anyone has water or other damage, give John with SERVPRO of St. Cloud a call.  We are glad we did.  They are very efficient and did a wonderful job!

We had water damage in our basement and John with SERVPRO of St. Cloud came out immediately!  They were friendly, fast, and efficient!  I would recommend SERVPRO of St. Cloud to my family and friends!

SERVPRO of St. Cloud has helped me with 2 fires.  They have been kind, considerate, and helpful during this difficult time.  Thank you!

Great people to work with!  Responded quick to our disaster!

Great service!  The work was clean, professional, and organized!

Quick on the job, great and friendly service!

SERVPRO of St. Cloud helped us after our dishwasher leaked all over the kitchen floor.  They were fast, clean, and helpful!  I would recommend them to our friends and family anytime!

We had a toilet overflow and SERVPRO was there to help.  Very efficient and friendly staff!

Very fast service, great customer service, very friendly, honest, and personable staff.

Our neighborhood had a tornado that ripped through it.  SERVPRO of St. Cloud helped me clean up my house and in the process of repairing the damage.  They were helpful, considerate, and did a great job. 

We had mold in our house that SERVPRO of St. Cloud cleaned up.  Could not have been happier with our experience!

Thanks for the carpet clean in our apartment building!  Great service!

We had mold in our basement that you could see.  SERVPRO helped us take care of it.  Nice people.

We had water damage at our business.  SERVPRO of St. Cloud came out and helped.  They worked with us after hours so our business wasn't as affected.  Although it was not a fun situation to happen, SERVPRO of St. Cloud was helpful and great to work with!

Unbelievable service. I made a last minute call on a Sunday I thought there would be no way for anyone to respond. Not only did SERVPRO of St. Cloud respond by getting a crew into my store the very next morning at 5:00 a.m.but they did a wonderful job in final cleaning the site prior to our grand opening at 8:00 that same morning. They really came through.

We had a small garage fire and SERVPRO of St. Cloud came out quickly.  Thanks for working with us!

We had a hail storm that damaged our roof.  SERVPRO of St. Cloud was fast, efficient, and clean when they re-roofed our house!

We had mold in our basement.  SERVPRO of St. Cloud came in and it looked great when they were done!  Very helpful to work with!

We had a fire in the lower level and contacted our insurance agent.  We had SERVPRO of St. Cloud come to our house.  They cleaned our house and we couldn't even smell the fire odor afterwards.  We were pleased with their service!

I called SERVPRO of St. Cloud in the middle of the night to help me after my roof was damaged.  They came out and were helpful.  I would recommend them to anyone!

SERVPRO had great people to work with!  They removed the mold in our basement!

We had a small fire in our home that left a strong odor.  SERVPRO of St. Cloud made our house smell better than before the fire!  We appreciated SERVPRO of St. Cloud's fast response and great service!

John and Kris- Thanks so much!  Your staff worked fast to get everything cleaned up!  They were professional and courteous!  I was amazed of the water video that John sent to my phone.  I appreciate all that you did to take care of the water damage!

Work was exceptional and staff was very friendly! Will recommend them to others!

We had our carpets cleaned and the results were AMAZING! Very friendly staff!

Very knowledgeable in the construction area. John, the owner, has been a builder for over 15 years and it shows!

SERVPRO was very energetic and went above the quality of service that I imagined! I was impressed with the attention to detail that was put into our project.

We had a minor water damage leak. SERVPRO came out immediately and took care of the problem. Staff was very easy to work with.

Was amazed how prompt and fast the service went! Will recommend them to my friends if ever in need!

We had a dishwasher leak in our home in St. Cloud, Mn. SERVPRO of St. Cloud came out immediately and cleaned up our mess. They were professional, upbeat, and courteous. We were so impressed with their workmanship!

SERVPRO of St. Cloud was amazing! We had an icemaker water leak in our kitchen while we were at work. My wife came home to water everywhere, I had her call SERVPRO of St Cloud and they came out at 6:30 at night and cleaned up all the water. They prevented tons of water damage and got our lives back to normal in just a few weeks! Totally recommend them!

Unfortunately, we had water damage as a result of a toilet leak. We called our insurance agent who called SERVPRO of St. Cloud. As it was a weekend, I was unsure how fast someone could come out to our house. SERVPRO of St. Cloud responded and was at our house within an hour. They cleaned up our mess and were so professional with the process. They restored our home! Thanks SERVPRO of St. Cloud!

Our house had water damage from our ice maker that leaked. We called SERVPRO of St. Cloud who responded immediately! They had so many large green blowers that dried our kitchen in no time! Mitch and John were friendly and knowledgeable!

I came home to a flooded basement with water standing on the floor. My insurance company contacted SERVPRO of St. Cloud who responded immediately! They were there to clean up the mess. I was impressed in the care they took with my belongings and walked me through this process. Great service and would recommend them to anyone!

I came home from work to water in my entire kitchen. I called SERVPRO of St. Cloud who responded quickly. They were professional as they cleaned up the water damage. They covered the floor and kept the work area clean. I was impressed with their work and speed to get our house back to normal again!

Great people to work with! They explained things well about my water damage and repairs!

I came home to a huge water mess and found SERVPRO of St. Cloud. They came out immediately and cleaned everything up for me. I was impressed with their professionalism!

We came home with water damage to our basement. We called SERVPRO of St. Cloud who came out immediately. We were impressed with their friendliness and professionalism. They cleaned the water damage and were neat in the process. I would highly recommend them to anyone that had water damage or a flooded basement.

We had a toilet that overflowed. The damage was more than we could clean up so we called SERVPRO of St. Cloud. They came to our house after "normal" business hours and were very efficient and reliable. We felt they were very conscientious while cleaning up our water damage.

Unfortunately, we had a dishwasher that leaked and didn't know about it as we were gone to work. When we returned home, we found water damage throughout the kitchen and living room. We found SERVPRO of St. Cloud on the internet. They were friendly and helpful in getting our house back to normal. I hope we never have water damage again but I did trust SERVPRO of St. Cloud.

Our wash machine leaked and I didn't know what to do. At first I was a bit apprehensive as I did not know who to call or what kind of work they would do. We found SERVPRO of St. Cloud on the internet and I was so pleased of their quality of work, professionalism, and cleanliness at our home. Super impressed!

We had water damage and felt very comfortable with SERVPRO of St. Cloud in our home.  Thanks for your help! 

We had water damage and felt very comfortable with SERVPRO of St. Cloud in our home.  Thanks for your help! 

We had water damage in our basement after a heavy rain.  We contacted SERVPRO and they were responsive, efficient, and friendly while fixing our mess!  Great service and great people!

So easy to work with.  Polite, prompt, courteous.  Everyone that was here was so professional.  Very impressed.