Recent Posts

Why do septic systems back up?

7/11/2017 (Permalink)

Water Damage Why do septic systems back up? A septic backup can be a real mess!

Ask anyone that has ever dealt with a drain field. They will tell you, there are a number of reasons why drain fields back up. The most common cause for this issue is that of over usage in a small amount of time. If you have guests that come over and stay for a week or two, then this can often be the leading cause of having issues with your drain field. The septic system is not designed for a heavy use environment and as a result, this will often lead to a drain field backing up and needing service to correct the problem.

There are other factors that will play a role in the failure of a drain field. One of the other most common of these is that of the wrong items being flushed down the toilet or placed in the garbage disposal. This is a difficult thing for a person that is not accustomed to a septic system to adjust to. Unlike a sewer system that almost anything can be flushed, you have a list of items that are never to be flushed down the system. These accumulate and clog up the system. Depending on the level of the problem, you might be forced to replace the entire system to get it flowing again.

There are many other areas of concern that have to be explored if the previous ones have not been found to be the problem. One of these is the failure of the pipes that are part of the drain field system. This is often one of the overlooked issues that cause a backup in the drain field to occur.

These are just a few of the things that a homeowner needs to be on the outlook for when it is a matter of keeping their drain fields from backing up. Should your septic system backup, contact SERVPRO of St. Cloud to help.  We are open 24/7 and can get your home back to normal.  (320) 248-5400.

Minor water leaks can cause havoc to your home!

5/25/2017 (Permalink)

Water Damage Minor water leaks can cause havoc to your home! This home in Foley, Mn had water damage and SERVPRO of St. Cloud was there to help!

Realtors say many homeowners are unaware of a hidden water leak — which can interfere with the sale of a home, or be a concern for a new home buyer. A cracked pipe, broken seal, leaking spigot. . . There are a number of ways that water can creep into places it is not meant to go. The long-term results are more visible, including mold, rot, blistered paint, or damaged flooring.

Minor water leak often lead to major repair bills. But it’s possible to avoid the worst water damage by catching the situation early. You would probably notice a sagging ceiling above the dining room table. But what about more subtle signs? Water damage doesn’t always turn up at the source. It follows the path of least resistance, and then makes an appearance in unlikely places. You have to follow your nose, use your detective skills, or just put two and two together.

One big clue is whether there’s been a past incident with water in the home. Too often, the visible signs of a leak are eliminated but dampness within the walls or the floors is not. A floor that seems spongy and softer than it should is an indication that all is not dry underfoot. Mildew on an inside wall should set off alarm bells, or at least an investigation.

Leaks are cumulative. Building materials can absorb a surprising amount of liquid at first, but eventually the damage spreads to a deeper level, undermining your home’s structure and foundation.

Today’s homes are all about tight envelopes and energy efficiency. We have bulked up on the insulation, sealed leaks and gaps, and worked to keep as much conditioned air as possible inside the building. This efficiency, however, sometimes overlooks the fact that buildings need air circulation. Poor air flow becomes a real problem when there is water trapped somewhere. Consequences may include:

  • Mold and mildew, and an unhealthy environment for the occupants
  • Permanent damage to wood, carpet, wallpaper, paint and furnishings
  • Drywall & insulation that needs to be removed and replaced
  • Contaminated ductwork and other systems

Should you have water damage, please contact SERVPRO of St. Cloud at (320) 248-5400.  We are always here to help 24/7.

5 Frequently Asked Questions about Water Damage.

5/19/2017 (Permalink)

Water Damage 5 Frequently Asked Questions about Water Damage.  SERVPRO of St. Cloud drying out kitchen after leak in from the dishwasher.

1  What causes water damage? 

Water damage can occur after natural disasters, from pipe bursts, appliance malfunctions, roof leaks, foundations leaks, septic tank overflows, poor drainage and more.  Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.  

 

2.  Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria.  If the water isn't drained within 24-48 hours, structural damage and mold growth can ensure.  

3.  What should I do after a flood, or sewage, or water leak?

Firstly, contact SERVPRO of St. Cloud as soon as possible.  Don't wait water can cause mold and irremediable damage to the wood, walls, and carpet in your home.   

4.  How do certified technicians typically handle water damage?

The first thing SERVPRO of St. Cloud is to help put your mind at ease.  We will determine items that can be restored.  After the damaged items are removed, we will begin to dry out the water and disinfect the areas.  

5.  Will my homeowners insurance cover water damage?

It is important to notify your insurance company to determine your insurance coverage.  SERVPRO of St. Cloud will work with your insurance company to help meet your need.  

 

Should you suffer any water damage, mold, or fire damage to your home or business, please contact SERVPRO of St. Cloud at (320) 248-5400 to help you with your disaster.  We are open 24/7 and are happy to help!

How to find a commercial restoration company.

4/25/2017 (Permalink)

Commercial How to find a commercial restoration company. Should your business have a fire or water loss, know you can call SERVPRO of St. Cloud in your time of need!

When you’re staring at the aftermath of an issue, the steps to move forward in order to have your commercial property restored can be mentally taxing. There are so many factors to consider, such as cost, workplace disruptions, and plausible time frames, just to name a few. SERVPRO of St. Cloud would like to work with customers on their commercial restoration services.  We believe these are a few key traits that you should look for in your commercial restoration services company:

  • Experience- Especially important in commercial restoration services, experience should be at the top of your list when searching for the right company. You want someone who can give you an accurate time frame and quote, making it easier for you to plan out your budget and plan to return to your property. Only an experienced commercial restoration services crew can do that. SERVPRO has the capacity to work on small projects to large projects, as demonstrated after 9/11 when we responded to the Pentagon.
  • Variety of skills- Often one problem attracts others, and it will be extremely helpful if you have one company that can assist you with multiple problems rather than several companies attempting to clean up several problems. For example, a leaky pipe and resulting water damage might cause drywall problems and mold in addition to flooding. Rather than calling a plumber, drywall professional, and mold abatement crew, it’s in your best interest to look for a single company that has expertise in all these areas. SERVPRO of St. Cloud can work with all issues and contractors.
  • Professionalism- If you wouldn’t feel comfortable around someone without a professional demeanor, why would you let them into your commercial property? Dealing with a disaster is tough; don’t let an ill-mannered commercial restoration services company make it tougher.

The next time you’ve got a problem with your property, let our commercial restoration services team assist you. 

Call SERVPRO of St. Cloud to help in any disaster- should that be mold, fire damage, biohazard cleanup, or water damage that affects your property.  We can be reached 24/7 at (320) 248-5400.

 

Let SERVPRO of St. Cloud help with any house or business fire!

3/29/2017 (Permalink)

Fire Damage Let SERVPRO of St. Cloud help with any house or business fire! This house fire caused damage throughout. The owners were amazed that the fire odor was gone after SERVPRO of St. Cloud finished the job!

Once the fire trucks are gone, your journey is just beginning. That’s because your home almost certainly suffered smoke and fire damage as well as possible water damage. But the professionals at SERVPRO of St. Cloud have the skills and equipment necessary to restore your house to the way it was before the fire.

Each fire is different and every home or business requires its own specific approach, but the following is the general process we follow in a typical fire damage restoration situation:

  1. Emergency response. When you make your call to us, the restoration process begins. Our customer service representative will ask the right questions so that we can respond quickly and bring along the right resources and equipment.
  1. Inspection and assessment. We inspect the impacted area and adjoining rooms to find out the extent of the soot, smoke and other fire damage, then we can develop our plan of action.
  1. Securing the structure. Preventing further damage is essential, so we take immediate action to board up broken windows, shore up damaged walls and put tarps over damaged sections of the roof.
  1. Water removal. When water damage is present, we immediately start water removal. Dehumidifiers and air movers are used to get all the water from your home and complete the drying process.
  1. Surface soot and smoke removal. Using special equipment and time-tested techniques, we get rid of soot and smoke from the ceiling, all walls and other hard surfaces.
  1. Cleaning and disinfecting. Restorable items require cleaning and sanitizing. A variety of cleaning products and techniques are used to accomplish this as appropriate. This process includes odor removal using foggers and industrial-strength air scrubbers.
  1. Restoration. Getting things back to normal is the final step in the process. This can involve small repairs, drywall replacement, new carpet installation, painting and more. Major construction may sometimes also be required.

For an easy and hassle-free experience, trust SERVPRO of St. Cloud to help manage everything for you, including the insurance claims process. Call (320) 248-5400 for a quick response.

SERVPRO of St. Cloud cleans up mold!

3/20/2017 (Permalink)

Mold Remediation SERVPRO of St. Cloud cleans up mold! This home in St. Cloud, Mn (56304) found mold during a remodel project.

Mold is a type of fungus. Mold spores are found in both the indoor and outdoor air, but they will only grow if they find the right conditions. Mold requires three simple elements to grow:



  1. Moderate temperatures

  2. Nutrients (food)

  3. Moisture


Mold can start to grow on interior building surfaces and furnishings if there is too much moisture. Eventually, the mold will damage the materials it is growing on and may cause health effects for occupants.


Mold and Your Health


Health effects from mold can vary greatly from person to person. Common symptoms can include coughing, runny nose, wheezing and sore throat. People with asthma or allergies may notice their symptoms worsen.


All molds are a potential health hazard


Many molds are capable of producing substances that can be harmful to your health. Molds can produce allergens and irritants that can cause illness. For this reason, all indoor mold growth should be removed promptly, regardless of the type of mold present.


Mold and water can show up in many places 



  1. Leaking roofs and ice dams

  2. High humidity in bathrooms and kitchens

  3. Leaking pipes

  4. Flooding in basement

  5. Pooling water at foundation

  6. Condensation on windows and exterior walls


Should you suspect mold in your home or business, call SERVPRO of St. Cloud for consultation at (320) 248-5400.

Should your business suffer water, mold, or fire damage, call SERVPRO of St. Cloud for your repairs.

3/18/2017 (Permalink)

Water damage can occur in a home or a commercial establishment due to several causes and sometimes when it is least expected. Although obvious damages can be evident on items and other properties like water-soaked carpet and furniture, property owners should be aware that there are other hazards that would put the inhabitants of a property at risk.

This is exactly why water damage restoration is so important. Water damage restoration is always beneficial whenever there has been water damage to your property. Calling in a team of experts ensures that the job to restore the damaged is done quickly and right. Some people might think that water damage restoration is a DIY job. However, if you don’t do it right, you might put your property and residents there at risk.

Health Hazards Related to Damage from Water

The first and biggest risk is the health one. When a home is exposed to water for a long time, such as the occurrence of floods or sewage backups, there is the concern for the growth of bacteria, mold and mildew. Some of these microorganisms may contain harmful mycotoxins that may be harmful to humans and can cause dangerous reactions such as pathogenic diseases, immune disorders and even cancer. Some people who are exposed to these pathogens exhibit symptoms and allergic reactions that include disorientation, dizziness, nausea, painful headaches, diarrhea, chronic asthma, skin rashes, fatigue and open sores.

As professionals, we are well equipped in handling situations such as these. We use personal protective equipment such as protective eye wear, suits, gloves, boots and respirators with an N-95 filter. These things are important because the mold can become airborne while it is being removed.

Structural Risks Associated with Water Damage

When the property is exposed or soaked in water for a prolonged period, it can cause certain negative effects and subsequent damages to the structure. These effects include the following:

* Direct damage to the structural materials can result in structural instability. This includes weakening of the wall boards, weakening of the ground earth integrity, twisting and tilting of the support columns, termite damage and more.

* Malfunctions in the electrical system can cause short circuits leading to shock or fires. Water can also cause considerable damage to electronics, electrical appliances and other components.

* Prolonged exposure to water can cause corrosion to gas pipes, which eventually may result in leaks. Gas leaks can cause gas poisoning or even fires.

* Damage from water to possessions and other parts of the house including damage to items, peeling of paints, stains on furnishings and textiles, and damaged documents like books, photographs, and parchments.

When these damages continue unabated, it will create further damage to other structural components like metals, wood and even masonry. These damages can become very evident and will eventually lead to a significant decrease in the property/market value.

Effective steps are needed to tackle these health and structural hazards which come after water damage. It is better to prevent a problem than to solve it. If you have any water damage, call SERVPRO of St. Cloud at (320) 248-5400.

Got mold?

3/9/2017 (Permalink)

Every homeowner fears mold, it destroys home value and can wreak havoc on your health and pocketbook, but did you know there are ways to mold-proof your home. Here are some reasons you should look into mold-proofing.

  1. An ounce of prevention is worth a pound of cure 

Once mold gets a strong hold in your home it can be tricky to remove. Mold remediation can get expensive and the longer a mold problem lingers the more difficult and costly it is to get rid of. Mold proofing experts will let you know where your potential problems are so you can monitor and help you develop a solid plan of action creating a home environment difficult for mold to gain a stronghold.

 2. Protect Your Home’s Value

For property owners, a big reason to prevent mold is to maintain property values. If you wait until mold shows up, the value of your property can take a hit. Studies show the vast majority of the general market is resistant to buying a property with a previous mold history, there have been reports of property deprecations of up to 60% if a property has a history of mold. Preventing mold before it starts is the best way to keep your home value up.

 3. Protect your health

Mold grows where it is dark and damp, basically in places usually hidden. Once a mold situation becomes apparent it means there has been a mold problem for quite some time before.  In this time the mold can make you and your family sick, see our article on Mold Sickness. Protect your family’s health with mold prevention.

 If you have any mold related concerns, please contact SERVPRO of St. Cloud at (320) 248-5400 today!

Have a fire? SERVPRO of St. Cloud can help with repairs!

3/8/2017 (Permalink)

Fire Damage Have a fire?  SERVPRO of St. Cloud can help with repairs! This garage fire caused soot and fire damage in the home. SERVPRO of St. Cloud helped clean and remove the odor!

Once the fire trucks are gone, your journey is just beginning. That’s because your home or business almost certainly suffered smoke and fire damage as well as possible water damage. But the professionals at SERVPRO of St. Cloud have the skills and equipment necessary to restore your house or business to the way it was before the fire.

Each fire is different and every home or business requires its own specific approach, but the following is the general process we follow in a typical fire restoration situation:

  1. Emergency response. When you make your call to us, the restoration process begins. Our customer service representative will ask the right questions so that we can respond quickly and bring along the right resources and equipment.
  1. Inspection and assessment. We inspect the impacted area and adjoining rooms to find out the extent of the soot, smoke and other fire damage, then we can develop our plan of action.
  1. Securing the structure. Preventing further damage is essential, so we take immediate action to board up broken windows, shore up damaged walls and put tarps over damaged sections of the roof.
  1. Water removal. When water damage is present, we immediately start water removal. Dehumidifiers and air movers are used to get all the water from your home and complete the drying process.
  1. Surface soot and smoke removal. Using special equipment and time-tested techniques, we get rid of soot and smoke from the ceiling, all walls and other hard surfaces.
  1. Cleaning and disinfecting. Restorable items require cleaning and sanitizing. A variety of cleaning products and techniques are used to accomplish this as appropriate. This process includes odor removal using foggers and industrial-strength air scrubbers.
  1. Restoration. Getting things back to normal is the final step in the process. This can involve small repairs, drywall replacement, new carpet installation, painting and more. Major construction may sometimes also be required.

For an easy and hassle-free experience, trust SERVPRO of St. Cloud to help manage everything for you, including the insurance claims process. Call (320) 248-5400.  We are available 24/7 to meet your needs!

SERVPRO of St. Cloud Smoke and Soot Cleanup

3/2/2017 (Permalink)

Fire Damage SERVPRO of St. Cloud Smoke and Soot Cleanup This restaurant in Central Mn suffered a fire in the kitchen. There is soot and water damage as a result of the fire.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:



  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of St. Cloud will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at (320) 248-5400