Recent Posts

What to do if a fire burns your office or home? Call SERVPRO of St. Cloud!

4/24/2018 (Permalink)

Fire Damage What to do if a fire burns your office or home?  Call SERVPRO of St. Cloud! SERVPRO of St. Cloud worked on this fire where the home suffered extensive damage.

What should you do if your office or home suffers a fire?  All to often, we don't have a plan if a disaster occurs until it actually happens.  The trouble is that if you don't have a plan, it is hard to act quickly and methodically and we tend to make decisions based on emotions rather than facts.  So here are a few tips should you encounter a fire in your home:

The most important factor is that everyone gets out safe.  Make a plan with your family or employees how to get out of a fire and where to meet.

The best scenario to reduce the amount of damage from a fire and/or soot, is to contact a restoration company as soon as possible to begin the clean up work.  If the local fire department responded to a fire, often times there is water damage as well as soot or charred materials from the fire.  SERVPRO of St. Cloud is capable of drying out your home as well as eliminating the soot odor.  We have specialized equipment including air scrubbers, fogging equipment, ozone chambers just to name a few.  It is important to understand how the equipment along with the specialized cleaning chemicals can restore your house as to the conditions before your fire.

If you suffer a fire to your home or business, it can be a traumatic experience.  Let the professional staff at SERVPRO of St. Cloud help you navigate this process with your insurance company.  We are available 24/7 and can be reached at (320) 248-5400.  We are always here to help!

Commercial properties suffer water losses and SERVPRO of St. Cloud is here to help!

4/10/2018 (Permalink)

Commercial Commercial properties suffer water losses and SERVPRO of St. Cloud is here to help! Don't let water damage put your business on hold.... Call SERVPRO of St. Cloud.

Often times, many people think of a typical water loss as in their home.  However, businesses are just as often affected when it comes to water losses, fire damage, or mold.  We often tend to picture business water losses as a huge weather related catastrophe.  However, businesses suffer water damage from the same source as a home.  Water losses can occur from the following:

1.  Appliance malfunction.  Toilets or pipes often cause a water loss at a home;  these same sources can cause damage in a commercial setting.  For example, a toilet can overflow on a 3rd floor hotel room causing damage below.  This is also true if a pipe bursts.  

2.  Sprinkler lines.  Some businesses that have sprinkler heads that go off during a fire, does save a lot of damage that could happen.  However, there is potential water damage that can occur.  

3.  Sewer backup.  A sewer can back up at a business causing black water that can be potentially damaging to office furnishings or paperwork.

An important area to look at within the commercial setting is to have an emergency response set up. This will cover the idea of "what if" something would happen in your business and who to call.  SERVPRO of St. Cloud offers a free Emergency Response Plan (ERP) that is a key factor is saving lost time and profits from your job should such a disaster happen. 

Be proactive and contact SERVPRO of St. Cloud for your free emergency response plan today!  We can be contacted 24/7 at (320) 248-5400.  Remember, we are always here to help! 

Should your shed start on fire- call SERVPRO of St. Cloud!

4/2/2018 (Permalink)

Fire Damage Should your shed start on fire- call SERVPRO of St. Cloud! Shop fire with cabinet and tools damaged.

A fire to your home, office, or shed can be a devastating experience.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of St. Cloud can help prevent fire damage from creating long term problems.  

What you can do until help arrives:

Limit movement in the house to prevent soot particles from spreading and additional damage from occurring. 

Place clean towels or old linens on rugs and high traffic areas and upholstery.

Do not wash any walls or painted surfaces.

Do not shampoo carpet or upholstery.

Do not clean any electrical equipment. 

Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Should your home or business suffer fire damage, please contact SERVPRO of St. Cloud for all your soot and fire damage repairs.  We are available 24/7 and can be contacted at (320) 339-3737.

Mold can be found in your bathroom! Call SERVPRO of St. Cloud for help!

3/26/2018 (Permalink)

Mold Remediation Mold can be found in your bathroom!  Call SERVPRO of St. Cloud for help! Mold growth in a bathroom area.

Should you be concerned about mold in your bathroom, please contact SERVPRO of St. Cloud.  Mold grows in warm, moist areas and bathrooms are an ideal place to thrive.  Often times, many people take long showers or baths without proper ventilation causing elevated microbial growth.  Often times, mold is found in the corners of ceilings or walls in the bathroom.  Other areas that mold can be found is from a slow toilet leak.  Often times, those slow leaks go undetected causing water damage and microbial growth in the walls and flooring of the bathroom. 

To prevent mold, look for water damage in the following areas:

Leaky pipes under the sink.

Use proper ventilation including using the bath fan when showering.

Keep all surfaces clean.

Make sure there are no leaky windows in the bathroom area.

Mold is an important issue when keeping your home clean.  Mold can cause damage, both financially and also to your health.  It is important to be observant to any elevated microbial growth in your home. 

Should you believe your home or business has mold or water damage, please contact SERVPRO of St. Cloud at (320) 248-5400.  We are available 24/7 for all your needs.

Worry about mold in your home? Call SERVPRO of St. Cloud!

3/19/2018 (Permalink)

Mold Remediation Worry about mold in your home?  Call SERVPRO of St. Cloud! This is not wallpaper.... This is mold!

Often times, we receive phone calls from people saying that they think they have "black mold" but not really sure what that is.  So we will explain what black mold is and what to do if you believe it is in your home and business.  Black mold is the fungal species stachybotrys chartarum and has a distinctive appearance.  It is slimy and dark and stands out against the drywall or furniture that it is on.

Where does it grow?

Black mold can grow everywhere if the conditions are right.  One thing that mold needs is a damp environment, little light, and a food source.  Often times, we see mold settling on drywall, furniture, or carpets.

How to handle mold removal?

Should you believe you have mold, contact SERVPRO of St. Cloud.  We work with industrial hygienists who give pre-test along with post test about the mold.  They will determine the type of mold found in your home and a remediation plan to remove the mold in your home.  

Due to health concerns, SERVPRO of St. Cloud contains the area where the mold is found so it does not spread.  Often times, specialized equipment is used, air scrubbers are placed, and appropriate chemicals applied.

Should you believe your home or business is affected, please contact SERVPRO of St. Cloud at (320) 248-5400.  We are always here to help!

How to pick a fire restoration contractor

3/2/2018 (Permalink)

Fire Damage How to pick a fire restoration contractor This fire originated in the kitchen and soot was found throughout the house.

The first and most important thing to look for when choosing a fire damage cleaning company to go with for your services is an emergency response. What this essentially means is that the company should be available 24 hours a day and ready to come out in a hurry to help you repair and restore your home.  SERVPRO of St. Cloud does offer 24 hour service.

It’s very important for a company to respond quickly because it’s only that way that you can avoid further damage being caused to your home.    For example, if you have a hole in your roof, in your wall or even in a pipe, this can lead to water damage that will build up until addressed.

While it is the job of the fire department to help you put out fires in your building, it is the fire damage cleaning company that will help to seal your property again to prevent further damage.

SERVPRO of St. Cloud will respond to your home or business once called as we are available 24/7.  We are able to begin work immediately or place air scrubbers in your home or business to help begin eliminating the smoke odor. 

Should you have any fire related concerns, please contact SERVPRO of St. Cloud at (320) 248-5400.  We are always here to help!

Water damage to your business- Get ready with an emergency plan!

2/13/2018 (Permalink)

Commercial Water damage to your business- Get ready with an emergency plan! Water damage to your business can be devastating! Call SERVPRO of St. Cloud to help!

Part of the success of any business is its ability to run smoothly on a daily operation.  Unfortunately, few things can sabotage a business for a lengthy amount of time quite like water or flood damage. The initial damage is bad enough, but the long term effects can end up costing hundreds of thousands of dollars.  Consequently, it becomes important for businesses and their owners to be properly prepared for disasters such as water or fire damage.  Statistics show that the faster a company responds to a disaster, the less amount of consequences it has to their business, both socially and financially. 

 Proper preparation starts with knowing where the problems are most likely to occur.  This can include knowing where the gas and water supply lines are that service the building.  In addition, it is important to know how to cut off the water supply at the source to prevent additional damage. SERVPRO has identified top key factors that help in times of a disaster.  Therefore, we provide a service to all commercial accounts in our area.  This free service is called an Emergency Response Plan or ERP.  Our marketing team is able to identify a potential disaster and help make a plan prior to something happening.  So if the worst scenario every happens, you have already thought of steps to help alleviate the problems.  For example, we will find your gas and water valves and tag them for you so you know where to turn the source off. In addition, we will meet with you to find your important contact information such as insurance provider, key HR personnel and decision makers for your company.  We will also provide your local fire/police/hospital information in time of need.  Other topics that will be addressed is your electric panel, elevator access, and where you would like emergency vehicles to park.  This information will be compiled and given to you, both on paper and electronically, to disperse to your staff. 

ERP's are helpful, thought provoking and also free!  Should your business like to have an ERP on your property, please contact our office at (320) 248-5400.  We would love to meet with you to discuss your water, fire, or mold damage needs. 

Ice dams can be a potentially serious problem.

2/8/2018 (Permalink)

Storm Damage Ice dams can be a potentially serious problem. Ice dams can cause trouble to your home both on the interior and exterior.

Don't let the pretty look of a winter scene fool you- the icicles coming off of the house with snow around the bushes of the house.  Although it is an attempt of a Norman Rockwell painting, in actuality, it can be a disaster and costly expense.  Ice dams form when warmer air melts snow on the roof into water that is dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back flow under the roof’s shingles and into the structures interior areas.

There are several common locations for ice dams to appear.  Look for them in the following areas:

1.  The edge of your roof.

2.  The gutter.  Remember, ice dams as little as one inch thick can cause big problems.

3.  Behind the gutter on the fascia. 

4.  Through the soffit vents or through the soffit itself.

5.  On the siding or exterior wall surface.

6,  Inside the home.  Look for areas on the ceiling, windows, or door frames where the leaked in.

If you see water damage to your ceiling areas, often times in the deep cold spells, it can be a result of an ice dam.  Should this occur, contact SERVPRO of St. Cloud to help.  We can have our trained service team come out and access the situation.  We are able to dry out the interior of your home and repair other damages that may have been caused as a result of it.  Please contact our office at (320) 248-5400.  We are available 24/7 and always here to help!

Protect Your Business From a Disastrous Commercial Water Damage!

12/31/2017 (Permalink)

Commercial Protect Your Business From a Disastrous Commercial Water Damage! Protect your business from water damage!

Your family depends on your business. So do your employees, as well as your customers and community. So the thought of commercial water damage caused by extreme weather, fire, or plumbing failure is scary. But you don’t have to be fearful. With a little planning and a few precautions will help you breathe a little easier, knowing you’re ready for any commercial water damage contingency,

Commercial Water Damage Tip: Think it Through

Start by asking yourself, “What if?”

That’s a powerful question when it comes to lowering commercial water damage risk. For example, what if a water main bursts and floods your office? This always leads to more questions, such as how will you ensure the safety of your employees and customers? How will you communicate with employees during emergencies or periods of disruption (when a pipe bursts and requires the main power to be shut off during repairs)? Make notes of your answers to all your questions, because organizing this information is the basis for the next key step in preventing and minimizing commercial water damage: making a plan.

Commercial Water Damage Tip: Make a Plan

While thinking through possible commercial water damage scenarios for your business, you made notes of the solutions you came up with for your “what if?” questions. Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges.  SERVPRO of St. Cloud offers a free emergency plans (an ERP) to answer all those questions.  For free, we will tag your water and gas shut off valves that in time of need, your staff will know where that is located.  In addition, we will gather all pertinent information such as insurance contact information, HR personnel, nearby fire/police/hospital contact information.  Our marketing team will walk through this emergency plan and will give you a hard copy as well as an electronic copy of this information to share with your staff.

If you would like this free beneficial information completed, please contact SERVPRO of St. Cloud at (320) 248-5400.  We would like to help with all your commercial water and fire damage needs!

While we are facing the artic freeze in Minnesota, protect your pipes.

12/26/2017 (Permalink)

Storm Damage While we are facing the artic freeze in Minnesota, protect your pipes. Frozen pipes can be a disaster in Minnesota due to the artic cold. Be aware of what you can do to protect yourself from frozen pipes and a disaster!

For us "Hearty Minnesotan's", we live where temperatures regularly dip well below freezing. Because of this, we need to prepare ourselves from the damage that can result from frozen pipes.  A couple of practical things that you can do is as follows:

Protect Pipes Before a Freeze

  • Be sure to insulate all accessible pipes well before a cold snap. If you’re not sure what type of insulation to use, ask. 
  • Apply pipe insulation to water pipes in unheated areas of your home, such as the garage, or in areas where pipes are near exterior walls, such as under kitchen or bathroom sinks.

    How to Check for Frozen Pipes (and Thaw Them)

    To check on your pipes, go turn on each faucet (both hot and cold). If there’s only a trickle of water or, even worse, there’s no water coming out at all, then you should suspect a frozen pipe. The source of the freeze is most likely near an exterior wall or where the main water supply enters your home.  Do this until the pipe heats up and there is a steady flow of water. 

    Of course, if you can’t locate the frozen pipe or just aren’t comfortable doing it yourself, call SERVPRO of St. Cloud. 

If you are not able to find there is a frozen pipe in your home or business before a disaster strikes, call SERVPRO of St. Cloud.  We would be happy to help as we are available 24/7 and can be reached at (320) 248-5400.