Recent Posts

Water damage to your business- Get ready with an emergency plan!

2/13/2018 (Permalink)

Commercial Water damage to your business- Get ready with an emergency plan! Water damage to your business can be devastating! Call SERVPRO of St. Cloud to help!

Part of the success of any business is its ability to run smoothly on a daily operation.  Unfortunately, few things can sabotage a business for a lengthy amount of time quite like water or flood damage. The initial damage is bad enough, but the long term effects can end up costing hundreds of thousands of dollars.  Consequently, it becomes important for businesses and their owners to be properly prepared for disasters such as water or fire damage.  Statistics show that the faster a company responds to a disaster, the less amount of consequences it has to their business, both socially and financially. 

 Proper preparation starts with knowing where the problems are most likely to occur.  This can include knowing where the gas and water supply lines are that service the building.  In addition, it is important to know how to cut off the water supply at the source to prevent additional damage. SERVPRO has identified top key factors that help in times of a disaster.  Therefore, we provide a service to all commercial accounts in our area.  This free service is called an Emergency Response Plan or ERP.  Our marketing team is able to identify a potential disaster and help make a plan prior to something happening.  So if the worst scenario every happens, you have already thought of steps to help alleviate the problems.  For example, we will find your gas and water valves and tag them for you so you know where to turn the source off. In addition, we will meet with you to find your important contact information such as insurance provider, key HR personnel and decision makers for your company.  We will also provide your local fire/police/hospital information in time of need.  Other topics that will be addressed is your electric panel, elevator access, and where you would like emergency vehicles to park.  This information will be compiled and given to you, both on paper and electronically, to disperse to your staff. 

ERP's are helpful, thought provoking and also free!  Should your business like to have an ERP on your property, please contact our office at (320) 248-5400.  We would love to meet with you to discuss your water, fire, or mold damage needs. 

Ice dams can be a potentially serious problem.

2/8/2018 (Permalink)

Storm Damage Ice dams can be a potentially serious problem. Ice dams can cause trouble to your home both on the interior and exterior.

Don't let the pretty look of a winter scene fool you- the icicles coming off of the house with snow around the bushes of the house.  Although it is an attempt of a Norman Rockwell painting, in actuality, it can be a disaster and costly expense.  Ice dams form when warmer air melts snow on the roof into water that is dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back flow under the roof’s shingles and into the structures interior areas.

There are several common locations for ice dams to appear.  Look for them in the following areas:

1.  The edge of your roof.

2.  The gutter.  Remember, ice dams as little as one inch thick can cause big problems.

3.  Behind the gutter on the fascia. 

4.  Through the soffit vents or through the soffit itself.

5.  On the siding or exterior wall surface.

6,  Inside the home.  Look for areas on the ceiling, windows, or door frames where the leaked in.

If you see water damage to your ceiling areas, often times in the deep cold spells, it can be a result of an ice dam.  Should this occur, contact SERVPRO of St. Cloud to help.  We can have our trained service team come out and access the situation.  We are able to dry out the interior of your home and repair other damages that may have been caused as a result of it.  Please contact our office at (320) 248-5400.  We are available 24/7 and always here to help!

Protect Your Business From a Disastrous Commercial Water Damage!

12/31/2017 (Permalink)

Commercial Protect Your Business From a Disastrous Commercial Water Damage! Protect your business from water damage!

Your family depends on your business. So do your employees, as well as your customers and community. So the thought of commercial water damage caused by extreme weather, fire, or plumbing failure is scary. But you don’t have to be fearful. With a little planning and a few precautions will help you breathe a little easier, knowing you’re ready for any commercial water damage contingency,

Commercial Water Damage Tip: Think it Through

Start by asking yourself, “What if?”

That’s a powerful question when it comes to lowering commercial water damage risk. For example, what if a water main bursts and floods your office? This always leads to more questions, such as how will you ensure the safety of your employees and customers? How will you communicate with employees during emergencies or periods of disruption (when a pipe bursts and requires the main power to be shut off during repairs)? Make notes of your answers to all your questions, because organizing this information is the basis for the next key step in preventing and minimizing commercial water damage: making a plan.

Commercial Water Damage Tip: Make a Plan

While thinking through possible commercial water damage scenarios for your business, you made notes of the solutions you came up with for your “what if?” questions. Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges.  SERVPRO of St. Cloud offers a free emergency plans (an ERP) to answer all those questions.  For free, we will tag your water and gas shut off valves that in time of need, your staff will know where that is located.  In addition, we will gather all pertinent information such as insurance contact information, HR personnel, nearby fire/police/hospital contact information.  Our marketing team will walk through this emergency plan and will give you a hard copy as well as an electronic copy of this information to share with your staff.

If you would like this free beneficial information completed, please contact SERVPRO of St. Cloud at (320) 248-5400.  We would like to help with all your commercial water and fire damage needs!

While we are facing the artic freeze in Minnesota, protect your pipes.

12/26/2017 (Permalink)

Storm Damage While we are facing the artic freeze in Minnesota, protect your pipes. Frozen pipes can be a disaster in Minnesota due to the artic cold. Be aware of what you can do to protect yourself from frozen pipes and a disaster!

For us "Hearty Minnesotan's", we live where temperatures regularly dip well below freezing. Because of this, we need to prepare ourselves from the damage that can result from frozen pipes.  A couple of practical things that you can do is as follows:

Protect Pipes Before a Freeze

  • Be sure to insulate all accessible pipes well before a cold snap. If you’re not sure what type of insulation to use, ask. 
  • Apply pipe insulation to water pipes in unheated areas of your home, such as the garage, or in areas where pipes are near exterior walls, such as under kitchen or bathroom sinks.

    How to Check for Frozen Pipes (and Thaw Them)

    To check on your pipes, go turn on each faucet (both hot and cold). If there’s only a trickle of water or, even worse, there’s no water coming out at all, then you should suspect a frozen pipe. The source of the freeze is most likely near an exterior wall or where the main water supply enters your home.  Do this until the pipe heats up and there is a steady flow of water. 

    Of course, if you can’t locate the frozen pipe or just aren’t comfortable doing it yourself, call SERVPRO of St. Cloud. 

If you are not able to find there is a frozen pipe in your home or business before a disaster strikes, call SERVPRO of St. Cloud.  We would be happy to help as we are available 24/7 and can be reached at (320) 248-5400. 

Don't have a water loss from freezing pipes this winter- Be prepared!

12/19/2017 (Permalink)

Storm Damage Don't have a water loss from freezing pipes this winter- Be prepared! Be aware of frozen pipes!

Statistics show that approximately 250,000 families have their homes damaged and their lives disrupted each winter, all because of water damage which stem from frozen pipes.  Recovering from the damages is not as simple as calling a plumber.  Damages can occur rapidly as a small crack in a pipe can spew up to 250 gallons of water a day.  Consequently, damages can be found throughout the house and can affect the ceilings, walls, and floors.  By taking a few precautions, you can avoid the mess, money and frustration that this process can cause.  

Before the cold hits:

Insulate pipes in your home's crawl spaces and attic. These areas are most susceptible to freezing. Don't forget that the more insulation you use, the less chance your pipes will freeze. 

Seal leaks that allow cold air inside near where pipes are located. Look for any air leaks around electrical wiring, dryer vents and pipes. Properly use caulk or insulation to keep the cold out and the heat in.

Disconnect water and garden hoses and.

If your pipes freeze:

Call SERVPRO of St. Cloud to help!  We are available 24/7 and can be reached at (320) 248-5400.  We would appreciate the opportunity to help in your time of need. 

Be prepared for a Minnesota Blizzard!

12/13/2017 (Permalink)

Storm Damage Be prepared for a Minnesota Blizzard! It's December.... Brace yourself for another Minnesota winter!

Emergency Preparedness 
Emergency preparedness is no longer the only concern of states like California with earthquakes or our friends who live in the area known as "Tornado Alley." For us Minnesotan's, winter storms and blizzards are common; knowing what to do during an emergency is an important part of being prepared.

Blizzards, heavy snow, freezing rain and sub-zero temperatures hit hard and frequently across our state. Even if you think you are safe and warm at home, a winter storm can become dangerous if the power is cut off. With a little planning, you can protect yourself and your family from the many hazards of winter weather, both at home and on the road.


  • Winter weather advisory.  Weather conditions may alert us to know that we are forecasted for snow, blowing and drifting snow, freezing drizzle or rain.  Knowing the conditions that are coming, will help us in being prepared. 


If we are predicted of having a snow storm and being "stuck" in our house for an extended period of time, make sure to have some essentials on hand.  This can include the following:

  • Keep a radio nearby. 
  • Have plenty of flashlights on hand.  Make sure to have batteries.
  • Have candles and matches available in case of a power outage.

If Minnesota suffers a winter storm, our home can be compromised.  We can have ice dams on our roofs that result in a leak inside.  Should that occur, SERVPRO of St. Cloud is able to help dry out your home. 

Should you suffer any water damage as a result of a winter storm, please contact SERVPRO of St. Cloud for all your needs!  We are available 24/7 and can be reached at (320) 248-5400.

Mold... What to do?

12/7/2017 (Permalink)

Mold Remediation Mold... What to do? Mold can be found on the floors, ceiling, or walls!

How Does Mold Develop?

Mold develops where there is excess water and moisture over a period of time. Water damaged building provides a "prime" environment for the growth and reproduction of mold and bacteria. SERVPRO of St. Cloud offers mold remediation services to get rid of the mold in your home or place of business.  We also can provide deodorization to these areas.    Removal of mold can be a tough and serious job, but SERVPRO of St. Cloud has the professional tools and technology for the task!

What to do if you suspect mold?

1.  The first and most important thing a person can do if one suspects mold is to do something about it!  All to often, it is easier to try to ignore the problem; however, with mold, it will just spread.  Contact a professional to address your mold concerns.  SERVPRO of St. Cloud would love to partner with you in this area.

Should you have mold related concerns, please contact SERVPRO of St. Cloud at (320) 248-5400 to address your needs!  We are available 24/7.

Contact SERVPRO of St. Cloud immediately after a water loss- time is so important!

11/6/2017 (Permalink)

Water Damage Contact SERVPRO of St. Cloud immediately after a water loss- time is so important! This home in St. Cloud, Mn had water damage. SERVPRO of St. Cloud is able to dry out the walls without cutting any sheetrock.

Why Time is of the Essence in Water Damage

Many home and business owners don’t realize the time factor when dealing with water damage. After the initial damage, water invades and creeps into the home structure as time progresses. With each minute that passes, the water may affect carpet padding, the walls, hardwood floors, and even grout lines in tiles. Unattended water damage in the ceiling is even more damaging because this can lead to the collapse of the ceiling.

Aside from structural damage, water damage can lead to serious problems like poor air quality, growth of mold and mildew, humid atmosphere, and an unpleasant smell that permeates walls, floors, and ceilings. These conditions result in health hazards. More than that, when water sits for a long time, total reconstruction is often the only option left for homeowners and business owners.

In order to avoid further problems, it is important that you act quickly on a water damage problem and control the environment within the affected home or building.

Call in a Water Damage Expert

The first thing you need to do is to call in a water damage restoration expert to do assessment of the affected area. SERVPRO of St. Cloud can fully determine the extent of the damage. After the inspection and assessment, we can develop a comprehensive restoration plan. The plan shall include determining which items are worthy of restoration.

Control the Home or Building Indoor Environment

As water damage results in poor indoor environment, it is very important that you attend to this problem to avoid health hazards. You can limit the bad effects of water damage through controlling temperature, airflow, and relative humidity. An effective way to control these conditions, high moisture environment in particular, is to use damage restoration drying equipment like air movers and dehumidifiers.

Drying the structure using drying equipment often eliminates the necessity of replacing walls, carpet, hardwood floor, and other affected area, which can be expensive. More importantly, you remove the bad odor and stain caused by mold and mildew. If drying the structure is not properly done, these problems will come back after few weeks.

Should your home or business suffer water damage as a result of a toilet leak, dishwasher leak, sump pump backup or from any other source, please contact SERVPRO of St. Cloud at (320) 339-3737.  We are available 24/7 and always here to help!

Safety tips to prevent fire damage this fall.... Advice from SERVPRO of St. Cloud!

10/26/2017 (Permalink)

Fire Damage Safety tips to prevent fire damage this fall.... Advice from SERVPRO of St. Cloud! Fire prevention is important to your home!

Many people love this time of year, transitioning from warm summer days to cool fall nights – football season, pumpkin picking and cozying up to a warm fire.  It is also the time when several fire safety issues should be addressed in order to prevent fire damage to your home or business in the upcoming months.

Think ahead to prevent fire damage when burning wood in your fireplace or wood stove.

The chimney isn’t just a place to enjoy a warm fire, but almost all heating appliances, whether they burn gas, wood or coal, rely on the chimney to safely carry toxic carbon monoxide out of the house.  Proper cleaning of the chimney can also help to prevent carbon monoxide gases from entering the home in the first place.

  • Have your chimney and flue cleaned by a professional. A dirty chimney or damaged flue can cause smoke damage.
  • Clean your woodstove and remove any clutter that has accumulated on or near the stove or fireplace
  • Be sure that your chimney, flue, bricks and mortar are all in good condition and that you don’t have more than one heating device in a single flue.

Test your smoke alarms and CO2 dectors.

Going along with chimney safety, you should also test all smoke alarms and carbon monoxide alarms as well as replace any worn out batteries.  A good way to remember is to change your batteries when you "Fall Back," and turn your clocks back to Standard Time in the fall.

Make a fire safety plan.

In the event of a fire, remember - time is the biggest enemy and every second counts! Make sure that you have a fire safely plan in place with all family members, especially children, in case of emergency so that everybody can get out of your home quickly. It takes less than 30 seconds for a small flame to get completely out of control and turn into a major fire. A house can fill with thick black smoke and become engulfed in flames in just a few minutes. Designate a meeting location away from the home, but not necessarily across the street. For example, meet under a specific tree or at the end of the driveway or front sidewalk to make sure everyone has gotten out safely and no one will be hurt looking for someone who is already safe. Designate one person to go to a neighbor's home to phone the fire department.

Should your home or business suffer water or fire damage, please contact SERVPRO of St. Cloud to help.  We are available 24/7 at (320) 248-5400.

Roof Maintenance Checklist for the Fall!

10/16/2017 (Permalink)

Water Damage Roof Maintenance Checklist for the Fall! Checking your roof in the fall may prevent roof leaks later!

To prolong the life of your roof and ensure water doesn’t leak through, your home’s roof should be inspected twice a year. Once in late spring, and once during the fall. So don’t prepare for Halloween just yet – make sure you do the following roof maintenance tasks first:

  • Trim the trees. Dead tree limbs can fall on your roof and cause damage, especially when it’s raining or snowing. Trees that are leaning towards your house could also fall on your roof or allow squirrels and raccoons to pay your roof a visit. Twigs, leaves, and other debris can cause rotting, gutter blockage, termite invasion, and roof damage. If you want to avoid these problems, remove overhanging branches and ensure that trees aren’t leaning towards your home.
  • Check and clean the gutters. One of the best ways to prepare for the cold season is to clean your gutters and ensure they’re well-anchored. This allows rainwater and thawed snow to flow properly off your roofline, avoiding leaks and water damage to your home. So remove leaves and other debris from the gutters regularly throughout the fall. In addition to this, install gutter guards – these ward off any debris that would invade your gutters.
  • Inspect the roof for damage:
    • Check the roof flashings – these cover gaps near vents and chimneys, and can be dislocated during a storm. Replace faulty flashing pieces.
    • If you have an asphalt roof, replace shingles that have bare spots, are warping, or are curling at the edges.
    • If you own a wooden shake roof, look for signs of warping. If at least 25 percent of your wood shingles are damaged, replace the roofing material.
    • If you have a metal roof, look for signs of pitting, corrosion or gapping seams as these can lead to leaks or underlay damage.
    • Get a professional roof inspection if you feel you’re not up to the task yourself. Your roof might need adjustment and repairs. Do them now, don’t wait another winter!

Got leaks in your roof? Call SERVPRO of St. Cloud for repairs. For mold remediation service and flood water damage repair, contact SERVPRO of St. Cloud as we are available 24/7 and here to help!  We can be reached at (320) 248-5400